Very friendly, very kind, very understanding. Would recommend for anybody who is looking to find whatever pet related products they're looking for. There is a level of certainty you get while you're still in store

outstanding customer service. pretty an awful lot every time i've frantically dashed in there, new doggy in hand, a person has escorted me round the store and offered concierge carrier. i like that they have got sparkling towels for his or her purchasing carts, for people with puppies.

Petropolis is the absolute best. They stock the brand of dog food we use, A+ Answers, and can special order anything we need. They make it very easy to re-order and will even put the order in a cab for delivery, since we are out of their delivery service area.

I have lived in the neighborhood for 20 years, and I have always relied on Taz and Petropolis to help guide each of my dog’s dietary needs. Recenty my 10 year old Chihuaua went on a hunger strike, and I was getting nervous. I had tried almost everything I could get my hands on before I made it by to see Taz. Without blinking an eye, she told me exactly what to buy. I bought and he didn’t just eat it... its all he’ll eat now. Since Taz recommended it, I know its healthy for him and he went from not eating at all to eating healthier than he ever has. Even if you dont live in the Financial District, Taz’s pet nutritional knowledge is worth coming down for. I own 2 grooming salons on the Upper East Side, and anytime my clients have nutritional questions I reccommend they call Taz! She knows her stuff!!

Great customer service. Just wish there was a little more variety but I understand this place seems to sell high quality instead of j Generic brands